HomeHelp DeskServices
S E R V I C E S

Our Technical Help Desk offers a variety of services :

Remote System Administration

  • User account maintenance
  • File System management
  • Backups and restores
  • Monitoring system health
  • Maintaining operational statistics
  • Operating System patches
  • Setup of common utilities and applications
Platforms: Microsoft Windows NT 4.0/ 2000, Sun Solaris, HP-UX, IBM-AIX, Linux

Remote Database Administration
  • Space Management
  • Backup/Recovery Verification
  • Performance Tuning
  • Database Fragmentation Monitor
  • Key Resources Monitor
  • Database Warning Analysis
  • Statistical Updates
  • Database Integrity Check
  • Trend Analysis
Platforms : Microsoft SQL Server 6.5, 7, Oracle 8i